Shipping Policy

Last updated: 01/01/2025

Order Processing

Orders are processed within 1–3 business days.

Shipping Times

• Germany: 2–5 business days
• Europe: 5–10 business days
• International: 7–21 business days

Shipping Costs

Calculated at checkout based on region and weight.

Tracking

A tracking number will be sent once your order ships.

Customs & Import Fees

International customers are responsible for customs fees or taxes.

Wrong Address Disclaimer

We are not responsible for lost packages due to incorrect address input.

Damaged Packages

If damaged, email us within 48 hours with photos.

Contact

• Email: contact@headfon.shop
• Phone: +49 8733435667
• Address: Friedrichstraße 191, 10117 Berlin, Germany