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    PRIVACY POLICY

    Privacy Policy | Headfon

    Privacy Policy

    Last updated: 01/01/2025

    Welcome to Headfon (headfon.shop) (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy.

    1. Data We Collect

    • Personal data: name, address, phone number, email.
    • Order information: purchased products, payment details (PayPal), order history.
    • Technical data: IP address, browser type, device information, cookies, usage data.

    2. How We Use Your Data

    • To process and deliver your orders.
    • To communicate about your order or customer support.
    • To improve our website and services.
    • To prevent fraud and ensure security.

    3. Legal Basis (EU/Germany GDPR)

    • Contract performance (Art. 6 GDPR)
    • Legal obligations (tax, accounting)
    • Legitimate interest (fraud prevention & service improvement)
    • Consent (marketing emails)

    4. Cookies

    We use cookies to optimize your browsing experience. You can refuse cookies in your browser settings.

    5. Sharing Your Information

    • PayPal (payment processor)
    • Shipping carriers
    • Hosting and analytics services

    6. Data Retention

    Your data is retained only as long as necessary for legal or operational reasons.

    7. Your Rights under GDPR

    • Right to access
    • Right to delete
    • Right to correct
    • Right to restrict processing
    • Right to portability
    • Right to withdraw consent

    To exercise your rights, email us: contact@headfon.shop

    8. Security

    We use industry-standard security measures, but no system is 100% secure.

    9. Children’s Privacy

    We do not knowingly collect data from persons under 16.

    10. International Transfers

    Your data may be processed outside Germany. We ensure appropriate safeguards (GDPR compliant).

    11. Changes to This Policy

    We may update this policy at any time. Updated versions will appear on this page.

    12. Contact Us

    • Email: contact@headfon.shop
    • Phone: +49 8733435667
    • Address: Friedrichstraße 191, 10117 Berlin, Germany

    24/7 Customer Service

    Trouble with your order? Drop us a line by phone any time, day or night!

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